Customer Care

Shipping Policy

Please review the current delivery information before placing an order.

Last updated: October 3, 2026

Service area

The current online checkout accepts delivery addresses in the United States only. Customer care may contact you if an address cannot be served.

Charges and taxes

The current checkout does not add a separate shipping or tax line. The amount shown as Total is the amount submitted to the payment provider. No statement on this page should be read as a promise of duty-paid or tax-inclusive delivery.

Processing, transit, and origin

Shipping origin, order processing time, carrier service, and transit estimates have not yet been published as fixed terms. Contact [email protected] before ordering if you require these details for a time-sensitive purchase.

Tracking, delays, and lost packages

When tracking is available, customer care will associate the carrier and tracking number with the order. Report a delayed or missing package to [email protected] or WhatsApp +1 805 723 4598 with your order number so the shipment can be reviewed.